Frequently Asked Questions
Common questions from businesses choosing between a one-time website build and ongoing support.
What is included in the fixed build price?
The fixed build price covers the agreed website setup, design implementation, page structure, content population within scope, and launch preparation. Hosting is billed separately as an ongoing monthly subscription.
Can you build an online shop and take payments?
Yes. The online shop package is designed for businesses selling products online and includes a Flax setup for product pages, checkout, card payments, and collecting delivery details.
Do booking websites work for clinics, spas, and appointment-based businesses?
Yes. The booking package is aimed at appointment-led businesses such as spas, dentists, clinics, and consultants that need a clearer path from service page to booking or enquiry.
What kind of businesses suit the membership package?
Membership sites are a good fit for businesses such as gyms, dance schools, studios, and recurring class providers that want a stronger ongoing relationship with customers instead of one-off visits only.
Do I have to keep you on for updates after launch?
No. We can hand the site over after launch if you want to manage it yourself. If you prefer ongoing help, the monthly support retainers cover hosting, content updates, and optional SEO marketing.
What does the SEO marketing retainer usually include?
It typically includes content planning, page improvements, article production, and search-focused work based on the services you offer and the locations you want to be found for. The exact mix depends on the business stage and goals.